No investors
OnceHub is a company that has never taken any outside funding. The company was initially bootstrapped by its founders, and since the release of its first product a decade ago it has been operating solely on customer revenue. Relying on customers for revenue promotes a culture that is focused on long-term customer success rather than short-term gain.
Work from home
OnceHub was founded as a work from home company. This was way before remote work was popular. Today we have approximately 200 employees spread across six countries: USA, Ireland, UK, Israel, South Africa, India, and Colombia. We will continue to be a work from home company for the foreseeable future since the cultural benefits of being remote and inclusive is deeply embedded in our DNA.
Efficient cost structure
Having never taken any funding, we had to be profitable from day one. This forced us to create an efficient cost structure that was further strengthened with our remote workforce and the savings from not needing to maintain offices. These savings are passed over to our customers through our fair pricing and friendly policies.
Diverse and inclusive workforce
Being a remote company has provided us with the opportunity to build a diverse workforce with multiple national cultures. This has taught us to listen to and respect others and their opinions. Our employees know their voice matters and we have created a culture where decisions are only made after considering multiple opinions and viewpoints.
Fair pricing
Since we are funded by our customers, a long term win-win relationship with them is critical. Those who cannot afford to pay for our services can use our very generous freemium plan. Customers who upgrade to a paid version only pay for the engagement options they use. Any billing changes can always be made via self-service including deletion of their OnceHub account.
Always available
Our strong connection with our customers is put to the test when they need us. Whether reaching out for support, onboarding help, or looking to schedule a discovery session, our team is always here to help. Our support team is available 24/7 with a quick turnaround. Our sales team is available to speak with prospects via live chat or a scheduled meeting.
Rami Goraly
Chief Executive Officer
Rami has more than 27 years experience in the high-tech world. Prior to OnceHub, he founded two other companies and served as the CEO of multiple VC firms and private equity-backed software companies. When he’s not strategizing about the future of OnceHub, you can find him with his family or enjoying a good workout.
Gilad Goraly
Chief Product Officer
Gilad has more than 18 years experience in the high-tech world. He led the R&D office at Accept Software. He is a distinguished master in applied mathematics as well as a world traveler. When he is not strategizing about OnceHub’s products, you can find him with his family or enjoying a good run.